Privacy Policy

Introduction

23Suite Media LLC ("23Suite Media," "we," "us," or "our") respects your privacy. This Privacy Policy governs all digital properties owned and operated by 23Suite Media and all corresponding domains, subdomains, applications, web pages and websites associated therewith (collectively, the "Site"), and any content, applications, features, functionality, information and services offered by us (collectively, the "Services").

Please read this policy carefully. By accessing or using this Site, you agree to this Privacy Policy.

What This Policy Covers

This policy applies to information we collect:

• • On or through the Site including your dashboard, portal or account
• • From online forms and comments you submit
• • Through chat or electronic messages between you and the Site
• • Through your use of our digital marketing tools and platforms

This policy does NOT apply to: Information collected offline or through any third-party applications or content that may link to or be accessible from the Site.

Children Under 18

Our Site and Services are not intended for children under 18 years of age. If you are under 18, please do not register, use interactive features, or provide any information. If we learn we have collected information from a child under 18, we will delete that information immediately.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• • Register for our Services
• • Fill out forms or request information
• • Subscribe to newsletters or communications
• • Use Live Chat or open Support Tickets
• • Communicate with us via email or phone

This may include: name, email, phone number, company name, job title, website address, monthly advertising spend, industry, organization size, annual revenue, and other business details.

Automatically Collected Information

When you visit our Site, we automatically collect:

• • IP address and browser type
• • Device characteristics and operating system
• • Referring URLs and pages visited
• • Date and time of visits
• • Location data (approximate, based on IP address)

Third-Party Service Connections

When you connect third-party services (Facebook, Google, LinkedIn, etc.) to our Services, we may receive information you've consented to share from those platforms, including profile information, access tokens, and activity data.

How We Use Your Information

We use collected information to:

• • Provide and maintain our Services
• • Respond to inquiries and provide customer support
• • Process transactions and send service updates
• • Improve our website and service offerings
• • Send marketing communications (with consent)
• • Prevent fraud and enhance security
• • Comply with legal obligations
• • Analyze usage patterns and optimize user experience

Will Your Information Be Shared?

We may share your information in the following situations:

• • With Your Consent: When you explicitly permit us to do so
• • Service Providers: Third parties who assist us (hosting, analytics, email services)
• • Legal Obligations: When required by law or to protect our rights
• • Business Transfers: In mergers, acquisitions, or asset sales

We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.

How Long We Keep Your Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer period is required by law. Generally, we retain client information for up to 2 years after conclusion of our business relationship, after which we delete or anonymize your information.

How We Keep Your Information Safe

We implement appropriate technical and organizational security measures:

• • Encrypted data transmission (SSL/TLS)
• • Secure server infrastructure
• • Access controls and authentication
• • Regular security assessments
• • Employee training on data protection

However, no internet transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have these rights:

• • Access: Request a copy of your personal information
• • Correction: Request correction of inaccurate information
• • Deletion: Request deletion of your personal information
• • Opt-Out: Unsubscribe from marketing communications
• • Data Portability: Request transfer of your data

To exercise these rights, contact us at contact@23suitemedia.com

California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• • Right to know what personal information is collected
• • Right to know if personal information is sold or disclosed
• • Right to opt-out of sale of personal information
• • Right to deletion of personal information
• • Right to non-discrimination for exercising privacy rights

Note: We do NOT sell personal information.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Types of cookies we use:

• • Essential Cookies: Necessary for basic website functionality
• • Performance Cookies: Collect anonymous usage information
• • Functionality Cookies: Remember your preferences
• • Advertising Cookies: Deliver targeted advertisements

You can control cookies through your browser settings. Note that blocking cookies may limit certain website functionalities.

Do-Not-Track Signals

Currently, there is no universally accepted standard for responding to Do-Not-Track (DNT) signals. We do not alter our data collection practices in response to DNT signals at this time.

Updates to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on our website with a new "Last Updated" date. Your continued use of our Services after such changes constitutes acceptance of the updated policy.

Contact Us

For questions about this Privacy Policy or our data practices:

Thank you for taking the time to read this Privacy Policy. We hope you enjoy our Services!